Bank staff don’t often stay at the same branch and are restricted to offering loans from the one bank they work for. On the other hand, I have 20 years experience as a broker and offer continuity with my clients, which means I understand a client’s history which makes it much easier for clients to start the conversation from where we last left off. It takes a number of years to build up a knowledge base and I have a depth of experience across a range of situations, for example, buying and refinancing company title apartments, blocks of apartments on one title, and factory premises. And with 35 lenders on my panel I do the research and shopping around for you.